Well, most of the time.
When it comes to our product though, we couldn’t be more serious. Our goal is to help make advertisers lives easier by delivering a product that’s beyond reproach – robust and complex, yet easy-to-use and sophisticated – but most of all, effective.
With this tall order comes change and we release…a lot. Many times they’re updates to the interface to help streamline ad creation. Other times they’re changes to our data infrastructure to make sure we continue storing data and finding new insights and trends. And sometimes they’re introducing something new entirely.
It’s safe to say it’s hard to keep up, so here is our promise to you: We promise to keep your advertising objectives and needs at the top of our minds and keep our product changes and updates at the top of your inbox.
Our goal is to make your jobs easier so we’ve kicked off a couple great initiatives to help keep you up-to-speed:
- Email notifications containing our latest product updates – Detailed updates delivered bi-weekly surrounding our latest releases and how each change or feature improves your campaign management processes.
- “How-to” product feature guides – Step-by-step, interactive guides designed to help you both understand the benefits of using each product, as well as the best practices around how to use them.
- Product benefit sheets – One sheeters that are easily shareable amongst your team to help detail high-level product features, programs, and partnerships, in addition to their individual benefits.
- Client webinars – Focused, hands-on demos and product training sessions to help introduce our biggest product changes and provide a chance for some Q&A.
- Interactive product videos – Visual, step-by-step instructions users can easily play and follow along with, while working directly within AdEngine.
Have other suggestions on how to help get up-to-speed on AdEngine? Let us know how we can help!